Your preparation checklist
- The department, county, state, and process owner.
- Forms and public-facing instructions currently used.
- Nonconfidential examples of records and supporting documents.
- Staff roles, review steps, and access requirements.
- Retention, publication, and export questions.
- Systems involved and desired connections.
- Expected usage, implementation responsibilities, and timing constraints.
Do not send confidential records or personal case information through a public enquiry form. Agree an appropriate sharing method during discovery.
Your next step starts with a conversation
Bring us one workflow you want to improve.
We’ll help you explore a practical starting point for your department.